Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section built into our Site Control Panel features a collection of help articles and frequently asked questions. Aimed toward resolving any common problem that you may come across, they are compiled by our support team of seasoned techs.

  • Top quality support service

  • Educational Videos

  • For users who would like to learn how to settle a regularly experienced problem by watching an instructional video, we’ve added a collection of video tutorials to our Site Control Panel. All the training videos are short and simple to follow. They offer you visual demonstrations of various website management procedures.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock support service with a sixty–minute response time guarantee. Our team of well–trained techs will be at your disposal to reply to all the inquiries that you may possibly have. During non–peak hours, an answer will be given in even less than 20 minutes.